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Terms of Service

Terms of Service

OVERVIEW

This website is operated by Brilliant Malta. Throughout the site, the terms “we”, “us” and “our” refer to Brilliant Malta. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms apply to all users of the site.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in Malta (18 years) or your country of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.

SECTION 3 - ACCURACY OF INFORMATION

While we strive for brilliance, we are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or to any third-party for any price change or discontinuance.

SECTION 5 - ORDER DELIVERY & LIABILITY

  • Shipping Address: We are not liable for orders delivered to an incorrectly provided address. Please ensure your details are accurate at checkout.

  • Missing Packages: If a package has not been received, you must inform us within 21 days of the shipping date.

  • Damaged Items: Any products missing or damaged must be reported within 7 days of the delivery date.

SECTION 6 - RIGHT OF WITHDRAWAL (COOLING-OFF PERIOD)

In accordance with EU and Maltese Consumer Law, you have the right to withdraw from your purchase within 14 days from the day you receive your goods, without giving any reason.

  • To exercise this right, you must inform us via email at [email protected]

  • You will be responsible for the direct cost of returning the goods.

  • Items must be returned in their original, unopened, unused condition.

SECTION 7 - REFUND POLICY

  • Standard Returns: Refunds are processed once the returned items are inspected.

  • Exceptions: Due to hygiene reasons (if applicable to jewelry or beauty products), items that have been unsealed or used cannot be returned unless they are faulty.

  • Allergies/Sensitivities: We do not offer refunds for individual allergic reactions. Please review the material/ingredient list provided on the product page before purchasing.

SECTION 8 - PRODUCTS AND SERVICES

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your monitor's display will be perfectly accurate. We reserve the right to limit the sales of our products to any person or geographic region.

SECTION 9 - PROHIBITED USES

You are prohibited from using the site: (a) for any unlawful purpose; (b) to infringe upon our intellectual property; (c) to harass, abuse, or discriminate based on gender, religion, ethnicity, race, age, or disability; (d) to upload viruses; or (e) to collect personal information of others.

SECTION 10 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the Laws of Malta. Any disputes shall be subject to the exclusive jurisdiction of the Maltese Courts or the Consumer Affairs Tribunal.


CONTACT INFORMATION

Questions about the Terms of Service should be sent to: Brilliant Malta Email:[email protected] Address: 47 BRILLIANT MALTA BEAUTY ESSENTIALS
TRIQ IL-KBIRA SAN ĠUŻEPP, IL-ĦAMRUN HMR 1019

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